Ms. Harner has over twenty-five years of experience serving the Federal Government by assisting the Department of Defense and Civilian agencies meet their telecommunications needs. Ms. Harner served as the Verizon WITS2001 and WITS 3 Program Manager from early 2003 until her retirement from Verizon in 2007. Prior to that Ms. Harner served as the Verizon WITS operations and service delivery manager supporting over 400,000 government customers who purchased telecommunications services from Verizon.
Upon her retirement in 2007 Ms. Harner accepted a position with the General Services Administration. Her role at GSA was to guide 140 agencies through the procurement process and to assist them in conducting the fair opportunity process from the proposal submission, through award and transition to the new contract.
In 2010 Ms. Harner joined Communications Services Incorporated as New Business Development Manager. With her broad knowledge of federal program management, an in depth understanding of government processes and procedures and a strong expertise in the delivery of telecommunications services Ms. Harner was instrumental in growing the business. In 2016 Ms. Harner assumed the role of general manager. In this role Ms. Harner was tasked with finding talent, preparing proposals, signing up new employees and providing HR support.
Ms. Harner, along with her husband Craig bought CSI and have begun a new chapter of the business. With her knowledge of the customers, vendors, suppliers and employees the transition to owner was seamless.
Ms. Harner is the Vice Chair of her local food cooperative board of directors and manages the Lovettsville Community Garden.
Mr. Harner has extensive experience working in crisis, disaster and emergency management. His areas of expertise include Continuity of Operations (COOP) and Continuity of Government (COG), contingency planning and field operations.
Mr. Harner holds a Master of Science in Engineering Management concentrating in Crisis, Disaster & Risk Management from the George Washington University. Mr. Harner’s career mainly involved continuity of operations & governments’ response planning with consequence management emphasizing interoperability in process and communication.
Mr. Harner wrote COOP plans for the U.S. Senate including coordinated alternative plans, transportation, and communications plans.
Mr. Harner also composed the Contingency Plan which contains the COOP plan, Occupant Emergency Plan (OEP), computer disaster and recovery plan, crisis communications plan, and Pandemic Influenza Plan (PIP) for the Pension Benefit Guaranty Corporation (PBGC) of the federal Government.
Mr. Harner served with the Office of Foreign Disaster Assistance (OFDA), now Bureau of Humanitarian Response, part of USAID. Mr. Harner was a Disaster Operations Specialist for Sudan, Uganda, Rwanda, and Democratic Republic of Congo. He also served with the Asian Tsunami Response Management Team (RMT) where he received presidential recognition, and was selected to be on the Iraq RMT for assignment to the Operations Center for USAID’s Washington response.
Mr. Harner is active with the Shenandoah Mountain Rescue Group for wilderness Search & Rescue and the Lovettsville Volunteer Fire & Rescue company.